Receipts · an ongoing series about category-of-one software

The Anti-SaaS
Hospitality Stack

Replacing my hospitality tech stack one SaaS at a time — and keeping every receipt. Each part is run live on Menizei first, then written up: what I dreamed, what came true and what I’m dismantling next.

01

More Ebb than Flow

Part 1 · Firing Webflow and rebuilding Menizei’s marketing site with Claude. The bill, the Core Web Vitals and the freedom that came with owning the code.

Published · 23 Jun 2026
02

The Hostage Fee

Part 2 · Dismantling Hostaway, our property management system that started charging commission on top of the subscription — and what replaces it.

In progress
03

Death by a Thousand Zaps

Part 3 · Booting Zapier and the increasingly elaborate series of digital Rube Goldberg machines powering our guest communications.

In progress
04

Touch and Go

Part 4 · Supplanting TouchStay, our digital guidebook, with a custom Guide to Forest Cocooning that’s deeply integrated in Menizei OS.

In progress
05

Booked by Proxy

Part 5 · Preparing Menizei for a future where guests choose the destination, but agents complete the booking.

Coming
06

Choose Your Own Menizei

Part 6 · Grounding an LLM in Menizei’s data and exploring a future where no two guests see the same version of the property. Instead of navigating the experience we designed, guests generate their own.

Coming
Black bathhouse with a glowing window in the forest

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One field note each week. The good, bad and the expensive.